Refund Policy

1. Return Eligibility

We do not accept returns unless the item is damaged before receiving or there is a production error.

2. Return Process

To initiate a return, please visit https://www.hestiacomfort.com/contact and our customer service team will assist you.

3. Non-Returnable Items

Customized or personalized products and items marked as final sale are non-returnable.

4. Refunds

No refunds are provided. If a return is approved due to damage or production error, a replacement item will be sent.

5. Contact Us

For any questions or concerns about our Refund Policy, please contact us at https://www.hestiacomfort.com/contact.